How prices are set
Simple repairs and servicing are usually quoted by phone. Installations, multi-split systems and commercial work get a fixed price after a site survey, which covers labour, parts and standard materials unless otherwise stated.
Payment methods
We take cash once the job's finished, or bank transfer against an invoice. This site never collects card details.
- Cash on completion
- Bank transfer against invoice
Invoicing
Invoices are issued on completion of the work for domestic customers, and can be issued to accounts departments for commercial and landlord clients on request. Invoices detail labour, parts and any callout fee separately.
Deposits and materials
A deposit is requested for larger installations and commercial projects, typically a portion of the total price, and is confirmed in writing before work is scheduled. Standard repairs and servicing don't require a deposit.
Late payment
Invoices unpaid beyond the agreed terms may incur a late payment reminder and, for repeat cases, a hold on future bookings until settled.
Questions about this policy
Write to [email protected] or call +44 114 240 0026 during Mon-Thu 08:15-16:45, Fri 08:15-15:00, Sat 09:00-14:15, break 12:30-13:00. We answer every request within one business day.
- Merchant
- Coolmere Air Ltd.
- Registered address
- 203 Ecclesall Road, Sheffield, S11 8PN, United Kingdom
- [email protected]
- Phone
- +44 114 240 0026
- Working hours
- Mon-Thu 08:15-16:45, Fri 08:15-15:00, Sat 09:00-14:15, break 12:30-13:00
- Registration
- Company No. 03087749